Privacy policy

Last updated: October 16, 2026

This Privacy Policy describes how Corvex ("we", "us") collects, uses and shares your personal information when you visit our website, make a purchase or contact us. Our store is powered by Shopify. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls for the handling of personal information.

Information we collect

  • Contact details such as your name, email address, phone number, shipping and billing address.
  • Order and payment information such as the products you buy, transaction details and payment confirmation. Card details are processed by our payment providers; we do not store full card numbers.
  • Account information if you create a customer account.
  • Communications such as messages you send to customer support.
  • Device and usage information such as IP address, browser and device type, pages viewed and how you interact with the site, collected through cookies and similar technologies.

We collect this information directly from you, automatically through the site, from Shopify and from service providers such as payment processors, carriers and marketing platforms.

How we use it

  • To process and deliver orders, send order and shipping updates, handle refunds and provide customer support.
  • To operate, secure and improve the website, prevent fraud and enforce our terms.
  • For marketing, such as emails or texts about offers, where you have consented or where otherwise permitted. You can opt out at any time using the unsubscribe link or by replying STOP to texts.
  • To comply with legal obligations and respond to lawful requests.

How we share it

  • With Shopify, which hosts our store and processes data on our behalf.
  • With service providers who help us run the business: payment processing, fulfillment and shipping, customer support tools, email and SMS platforms, analytics and advertising partners.
  • With advertising and analytics partners, including through cookies and pixels, to measure and personalize advertising. Depending on where you live, this may be considered a "sale", "sharing" or "targeted advertising" under state privacy law. You can opt out on our Your Privacy Choices page.
  • When required by law, to protect our rights, or in connection with a business transfer.

Relationship with Shopify

Shopify collects and processes personal information about your use of our store to provide and improve its services, including features that combine data across merchants. Shopify is responsible for that processing. Learn more in the Shopify Consumer Privacy Policy or exercise rights through the Shopify Privacy Portal.

Cookies

We use cookies and similar technologies for essential site functions (cart, checkout), analytics and advertising. You can control cookies through your browser settings; blocking essential cookies may affect checkout. We honor the Global Privacy Control signal where required by law.

Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to opt out of sale, sharing or targeted advertising, and to appeal a decision on your request. To exercise these rights, email support@corvexheat.com or use the Your Privacy Choices page. We may need to verify your identity. We will not discriminate against you for exercising your rights.

Retention and security

We keep personal information for as long as needed for the purposes above, including to maintain records of orders and meet legal obligations. We use reasonable safeguards appropriate to the information, but no system is completely secure.

Children

Our store is not intended for children, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will delete it.

International transfers

We are based in the United States and your information may be processed there and in other countries where our providers operate, with safeguards required by applicable law.

Changes

We may update this policy from time to time. We will post the revised policy here with a new "Last updated" date and provide additional notice where required by law.

Contact

Email: support@corvexheat.com