Shipping policy

Last updated: October 16, 2026

Shipping is free on every order delivered within the United States. No minimum order is required.

Where we ship

We currently ship to addresses in the United States. We do not offer international shipping at this time. If your address cannot be accepted at checkout, email support@corvexheat.com before ordering.

Processing and delivery

Orders are typically processed within 1 to 2 business days (Monday through Friday, excluding public holidays). Delivery within the United States usually takes 5 to 8 business days after dispatch. These are estimates, not guaranteed dates; carrier schedules and weather can add time. Any specific shipping commitment shown with your order applies to that order.

Tracking your order

When your order ships, you will receive a shipping confirmation with tracking details. A "label created" or "information received" status means the carrier has not yet scanned the parcel; the first scan can take a day or two. You can also use our Track Your Order page.

If you have not received a shipping email, or tracking stops updating, contact us with your order number and purchase email.

Delays

If we cannot ship within the timing stated for your order, we will notify you with revised timing and your options. Where the law requires it, you may accept the revised timing or cancel for a prompt refund.

Missing or damaged packages

If tracking says delivered but you have not received the parcel, check around the delivery address and with household members or neighbors, then contact us. A delivery scan alone does not defeat a non-delivery claim; we will investigate and provide the refund, replacement or other remedy required by the circumstances and applicable law. Report damaged items to us as soon as possible, with photos if available.

Address changes and cancellations

Please check your delivery address before ordering. Email us as soon as possible to request a correction or cancellation; we will try to accommodate changes before fulfillment, but a dispatched order may not be interceptable. See our Refund Policy.

Questions: support@corvexheat.com